Advanced Shopify Flow Integration

Powerful customer feedback automation with Shopify Flow. 3 intelligent triggers, 3 automated actions, and AI-powered workflows for better customer experience.

Shopify Flow Setup in 3 Steps

1

Install Track Feedbacks

Add the app to your Shopify store - automatic Flow integration included

2

Configure Flow Triggers

Set up feedback triggers with smart thresholds and conditions

3

Create Automated Actions

Build workflows with customer tagging, alerts, and incentive automation

Shopify Flow Triggers

3 intelligent triggers that start automated workflows based on customer feedback

📊
Flow Trigger

Feedback Received

Triggers whenever a customer submits feedback through any survey type

  • Customer & order reference
  • AI sentiment score
  • Rating data
  • Survey categorization
⚠️
Flow Trigger

Low Rating Alert

Smart alerts when ratings fall below configurable thresholds

  • NPS detractors (below 6)
  • Low star ratings (<3)
  • Urgent action flags
  • Customer context
Flow Trigger

Survey Completed

Triggers when customers complete surveys with high completion rates

  • Completion tracking
  • Time spent data
  • Satisfaction scores
  • Reward eligibility

Shopify Flow Actions

3 powerful actions that automatically respond to customer feedback events

🏷️
Flow Action

Tag Customer by Feedback

Automatically tag customers based on feedback sentiment and ratings

  • Rating-based tags
  • Sentiment tags
  • Custom tagging
  • Tag management
🚨
Flow Action

Send Team Alert

Multi-channel team notifications for important feedback events

  • Email alerts
  • Slack notifications
  • Webhook triggers
  • Urgency levels
🎁
Flow Action

Generate Incentive Code

Automated discount code creation for feedback rewards

  • Auto-discount creation
  • Reward personalization
  • Usage tracking
  • Expiry management

Core Platform Integrations

Built-in integrations that power the Track Feedbacks experience

🛒
E-commerce

Shopify Native

Deep Shopify integration with checkout extensions and customer data sync

  • Checkout extension
  • Customer data sync
  • Order attribution
  • Product integration
🤖
AI Platform

OpenAI Integration

AI-powered sentiment analysis and automated business insights

  • Sentiment analysis
  • Topic extraction
  • Automated insights
  • 85%+ accuracy
📧
Communication

Email (Resend)

Reliable email delivery for survey campaigns and notifications

  • Survey distribution
  • Team notifications
  • Delivery tracking
  • Template support

Coming Soon: Direct Integrations

We're building direct integrations with popular marketing and support tools

Klaviyo (Soon)Google Analytics (Soon)Slack Direct (Soon)ConvertKit (Soon)Zendesk (Soon)Intercom (Soon)HubSpot (Soon)Salesforce (Soon)

Currently available through Shopify Flow automation and webhook integrations

Workflow Examples

Real automation scenarios using Track Feedbacks Flow integration

Customer Satisfaction Management

TRIGGERLow rating received (below 3 stars)
ACTIONTag customer as "needs-attention"
ACTIONSend team alert to support manager

VIP Customer Identification

TRIGGERHigh rating received (5 stars)
ACTIONTag customer as "VIP-happy"
ACTIONGenerate exclusive discount code

Ready to Automate Your Customer Feedback?

Start using Shopify Flow with Track Feedbacks today. Create intelligent workflows in minutes, not hours.